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{"id":4843,"date":"2018-03-28T22:00:17","date_gmt":"2018-03-28T22:00:17","guid":{"rendered":"https:\/\/www.systechone.com\/?page_id=4843"},"modified":"2024-11-14T13:44:00","modified_gmt":"2024-11-14T18:44:00","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/systech.dev.ssdev.ca\/pt\/about\/centers-of-excellence\/maintenance\/","title":{"rendered":"Manuten\u00e7\u00e3o"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4843\" class=\"elementor elementor-4843\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#54585926\" class=\"elementor-element elementor-element-f8c10d7 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c10d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-818297e e-con-full e-flex e-con e-child\" data-id=\"818297e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9e69d8 elementor-absolute elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-global elementor-global-19140 elementor-widget-breadcrumbs\" data-id=\"b9e69d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/staging.systech.ssdev.ca\/\">Casa<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19393c4 elementor-widget elementor-widget-heading\" data-id=\"19393c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Manuten\u00e7\u00e3o<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd4ad1 elementor-widget elementor-widget-text-editor\" data-id=\"2cd4ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A manuten\u00e7\u00e3o cont\u00ednua \u00e9 fundamental para manter o software atualizado e operacional para o fim a que se destina. Com nossos planos de manuten\u00e7\u00e3o e suporte, voc\u00ea pode preservar o valor do seu investimento e garantir conformidade cont\u00ednua com v\u00e1rios requisitos regulamentares.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-image-url=\"https:\/\/staging.systech.ssdev.ca\/wp-content\/uploads\/2023\/09\/line-element.svg\" class=\"elementor-element elementor-element-991cc15 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"991cc15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9024b40 e-flex e-con-boxed e-con e-parent\" data-id=\"9024b40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-626e8c5 e-con-full e-flex e-con e-child\" data-id=\"626e8c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c1f2f elementor-widget elementor-widget-heading\" data-id=\"89c1f2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suporte dedicado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291a0b8 elementor-widget elementor-widget-text-editor\" data-id=\"291a0b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os contratos de manuten\u00e7\u00e3o da Systech fornecem suporte t\u00e9cnico e solu\u00e7\u00e3o de problemas 24 horas por dia, 7 dias por semana, 365 dias por ano. Se surgir um problema, faremos com que suas linhas de produ\u00e7\u00e3o voltem a funcionar rapidamente, limitando o tempo de inatividade e o impacto geral.<\/p><p>Nossos planos tamb\u00e9m incluem:<\/p><ul><li>Patches, libera\u00e7\u00f5es, upgrades e atualiza\u00e7\u00f5es de software<\/li><li>Assist\u00eancia e orienta\u00e7\u00e3o para o uso do nosso software<\/li><li>Solu\u00e7\u00e3o remota de problemas e suporte para todas as novas libera\u00e7\u00f5es de software<\/li><li>Suporte no idioma local<\/li><li>Diagn\u00f3stico imediato de problemas, an\u00e1lise da causa raiz e medidas corretivas<\/li><li>Acesso ao Portal do Cliente<\/li><li>M\u00e9tricas de gerenciamento de casos para ajudar na an\u00e1lise da causa raiz e no treinamento de funcion\u00e1rios<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f465e5 e-con-full e-flex e-con e-child\" data-id=\"8f465e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d80f6 elementor-widget elementor-widget-heading\" data-id=\"17d80f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resposta ao problema<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-738c7fd elementor-widget elementor-widget-text-editor\" data-id=\"738c7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Com os Acordos de N\u00edvel de Servi\u00e7o da Systech, voc\u00ea recebe o suporte de que precisa com base na urg\u00eancia do seu problema. A cada caso s\u00e3o atribu\u00eddos um n\u00famero de refer\u00eancia exclusivo e um n\u00edvel de gravidade, passando pelas etapas a seguir:<\/p><ol><li>Cria\u00e7\u00e3o de um caso, registro da consulta\/incidente e coleta de informa\u00e7\u00f5es preliminares<\/li><li>Solu\u00e7\u00e3o de problemas e diagn\u00f3stico em detalhes<\/li><li>An\u00e1lise da causa raiz, reprodu\u00e7\u00e3o e restaura\u00e7\u00e3o<\/li><\/ol><p>Dimensionados para atender \u00e0s suas especifica\u00e7\u00f5es exatas, os contratos de manuten\u00e7\u00e3o e de n\u00edvel de servi\u00e7o da Systech oferecem prote\u00e7\u00e3o abrangente para o seu investimento.<\/p><p><a href=\"https:\/\/web.archive.org\/web\/20230408194208\/https:\/\/live-systechone.pantheonsite.io\/contact\/\">Suporte por telefone, por e-mail e pelo site<\/a><br \/>24 horas por dia. 7 dias por semana. 365 dias por ano.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f22069 elementor-widget elementor-widget-heading\" data-id=\"2f22069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inscreva-se hoje!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-644bb67 elementor-widget elementor-widget-text-editor\" data-id=\"644bb67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Ligue para \u00a0<a href=\"tel:+55 11 98498-9746\" target=\"_self\">+55 11 98498-9746<\/a>\u00a0\n para proteger seu investimento com um de nossos contratos de manuten\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Maintenance Ongoing maintenance is key to keeping software current and operational for its intended purpose. With our maintenance and support plans, you can preserve the value of your investment and ensure continual compliance with various regulatory requirements. Dedicated support Systech maintenance agreements provide 24x7x365 technical support and troubleshooting. If an issue arises, we\u2019ll get your [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":4841,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"content-stage":[],"content-type":[],"conversation-track":[],"product-category":[],"class_list":["post-4843","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Maintenance \u2502 Software Support \u2502 Customer Support \u2502 Systech<\/title>\n<meta name=\"description\" content=\"Maintenance is key to keeping software current and operational for its intended purpose. 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